Shipping policy

Last Updated: 06/07/2026

Thank you for shopping with DivaDeo Organics Ltd. We are committed to ensuring your order is processed and delivered as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Shipping

We currently ship within the United Kingdom.

Estimated delivery times:

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days (if selected at checkout)

Delivery times are estimates and may vary during busy periods, public holidays, or due to circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your selected delivery method and destination.

From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

Incorrect Delivery Information

Please ensure your shipping address is correct before placing your order.

DivaDeo Organics Ltd is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete delivery information provided by the customer.

Lost or Delayed Parcels

If your parcel has not arrived within the estimated delivery timeframe, please contact us at support@divadeoorganics.co.uk.

We will work with the courier to investigate the issue and keep you informed throughout the process.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please notify us within 48 hours of delivery by emailing support@divadeoorganics.co.uk.

Please include:

  • Your order number.
  • Proof of purchase.
  • Clear photographs of the item and packaging.

We will review your request and, where appropriate, arrange a replacement or refund in accordance with our Refund Policy.

Contact Us

If you have any questions regarding shipping, please contact us:

DivaDeo Organics Ltd

Email: support@divadeoorganics.co.uk

Website: www.divadeoorganics.co.uk


A recommendation for your store

Since you’re just launching, you might also want to state your shipping charges clearly, for example:

  • Standard UK Delivery: £3.99
  • Free UK Delivery on orders over £50 (if you decide to offer this)

Displaying shipping costs upfront helps customers know what to expect and can improve trust during checkout.